What to do after a car accident in the UK, and what the law requires

1 July 2023 | road safety

car accident

Nobody expects to be involved in a collision, and when it happens the shock can make it hard to think clearly. Knowing the steps in advance helps you stay safe, protect other people and meet your legal duties. This guide is written for learners and new drivers in Oxford, and is based on the Highway Code and GOV.UK guidance.

✓ Based on Highway Code rules 283 to 287, checked September 2026.
Stop safelyExchange detailsReport in 24 hoursTell your insurer
The short answer

Your legal duties at a glance

If a collision causes damage or injury to another person, vehicle, animal or property.

StopAlways, even for a minor bump
Give your detailsName, address, registration
No details exchangedReport to police within 24 hours
Someone injuredInsurance shown within 7 days
999Call if anyone is injured or the road is blocked
24 hoursThe latest you can report to the police when required
7 daysTo show your insurance certificate if someone was injured
6 pointsEnough to revoke a new driver's licence

Seven Steps After a Collision

If you are involved in a collision that causes damage or injury to another person, vehicle, animal or property, the law says you must stop. You must give your name, address and vehicle registration to anyone with reasonable grounds to ask for them.

1

Stop safely and warn other traffic

Stopping is a legal requirement, even for a minor bump. Stop in the safest place you can, switch off the engine and turn on your hazard warning lights. Do not leave the scene, even if the damage looks small or the other driver says it does not matter.

2

Check for injuries and call 999 if needed

Call 999 if:

  • anyone is injured
  • the road is blocked or the vehicles are a danger to other traffic
  • you think the other driver has been drinking, has no insurance or is driving dangerously
  • the other driver leaves without giving their details

Move uninjured people to a safe place away from traffic. Do not move anyone who is injured unless they are in immediate danger.

3

Exchange details

You must give your name and address, the vehicle owner's name and address (if it is not your car) and the registration number. It is also sensible to collect:

  • the other driver's name, address and phone number
  • their insurance company and policy number
  • the registration, make, model and colour of each vehicle
  • names and contact details of any witnesses
4

Record what happened

Take photos of the vehicles, the damage, their positions, road markings, signs and the weather. Note the time, the exact location and what each person said. Save any dashcam footage before it is overwritten. Insurers usually advise you not to admit fault or apologise at the scene. Stick to the facts.

5

Report to the police when required

Report the collision as soon as reasonably practicable, and within 24 hours at the latest, in the situations listed below. If someone is injured, you must also show your insurance certificate at the scene or at a police station within seven days.

6

Tell your insurer

Contact your insurer as soon as possible, even if you do not plan to make a claim. Most policies require you to tell them about any incident, and not doing so could affect your cover.

7

See a doctor if you feel unwell later

Some injuries, such as whiplash, do not show symptoms straight away. If you feel pain or stiffness in the hours or days afterwards, see your GP or call NHS 111. A medical record also helps if you need to make a claim.

When You Must Report to the Police

You must report the collision to the police as soon as reasonably practicable, and within 24 hours at the latest, in any of these situations.

  • AYou could not give your details at the sceneFor example because the other driver left, or you hit a parked car and could not find the owner. Leaving a note alone does not meet the legal requirement.
  • BSomeone was injured and you could not show insuranceYou must report it within 24 hours and show your insurance certificate at a police station within seven days.
  • CYou hit certain animals and could not find the ownerThis includes a dog, horse, cow, pig, goat or sheep. Failing to stop or failing to report are criminal offences that can lead to penalty points, a fine or a driving ban. For new drivers, 6 points within two years of passing is enough to lose your licence.

What if it happens during a driving lesson?

During a lesson, your instructor is responsible for the car and will take charge of the situation, including exchanging details and dealing with the insurer. Your job is to stop safely and follow their instructions.

If you are practising in a private car with a family member or friend, the same legal duties apply to you as the driver.

  • Make sure you are properly insured on that car before you practise
  • Your supervisor must be at least 21 years old
  • They must have held a full licence for that type of car for at least three years

After a Collision: Your Questions Answered

Do I have to report a minor accident to the police?
Not if you stopped and exchanged details with everyone who had reasonable grounds to ask for them, and nobody was injured. You must report it within 24 hours if you could not exchange details at the scene, or if someone was injured and you could not show your insurance certificate.
What should I do if I hit a parked car?
You must stop. If you cannot find the owner, leave a note with your name, address and contact details, and report the collision to the police within 24 hours. Leaving a note alone does not meet the legal requirement.
Should I say sorry at the scene?
Be calm and polite, but insurers usually advise you not to admit fault. Stick to the facts and let the insurers work out liability from the evidence.
Does a collision affect my driving test?
A collision in itself does not stop you taking your test. The most important thing is to learn from it. Many learners find a few extra lessons helpful to rebuild confidence afterwards.

Build safe habits from the start

Good observation, safe following distances and calm decision making prevent most collisions. Our instructors build these habits on real Oxford roads from your first lesson, and a refresher lesson can help if a collision has knocked your confidence.

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